Privacy Policy

We collect personal information directly when you fill out contact forms, schedule project visits, or submit flat booking applications. This information includes your full name, mobile phone number, email address, national identity (NID) data, and apartment preference criteria (such as desired square footage, bedroom configuration, and target location in Keraniganj, Demra, or Jatrabari).

When browsing our website, standard web server logs record anonymized analytical details including your IP address, browser type, operating system, and pages visited to evaluate website performance and optimize user experience.

Your submitted information is utilized exclusively for genuine operational purposes: processing apartment inquiries, providing architectural brochures, scheduling on-site physical property visits, drafting formal allotment agreements, and delivering construction milestone updates.

We do not rent, sell, or trade your personal records to third-party commercial marketing agencies. Contact records are accessed only by authorized sales coordinators and engineering administrative personnel at Dumur Builders Limited.

Website forms prepare a WhatsApp message on your device. They do not submit your details to a booking database on this website. Your inquiry reaches the team only after you send it in WhatsApp.

Physical documentation collected during flat allotment (such as photo identification and booking forms) is filed securely in our corporate records facility under the direct supervision of management.

By submitting an inquiry or contacting our team via phone or WhatsApp, you consent to receive direct project updates, scheduled visit confirmations, and pricing documentation from our sales team.

You can revoke consent for promotional updates at any point by emailing our customer support desk or requesting removal via WhatsApp.

This website stores your light/dark theme preference in your browser’s local storage under dumur_theme. It remains until you clear site data or change your preference; it does not expire automatically.

Third-party components (such as interactive map tiles) may set session cookies governed by their respective service policies.

You retain the legal right to inspect the personal data we hold regarding your booking or inquiry, request corrections to out-of-date contact details, or request full deletion of marketing records where legal retention requirements under Bangladesh law do not mandate preservation.

All formal access requests are processed within 7 business days following identity verification.